Terms of Service
Last updated: June 2026
These Terms of Service govern your use of the Visa Jet website and services. By using our website or requesting our services, you agree to these terms. Visa Jet is a private travel, visa, and document support agency. We are not a government office, embassy, or consulate.
Our Services
Visa Jet assists with document preparation, legalization support, document authentication and apostille support, application review, embassy submission support, and tracking. We act as a private intermediary that helps you prepare and submit documents and applications correctly.
We do not issue visas, apostilles, authentications, or any government document, and we are not affiliated with or endorsed by any government body, embassy, or consulate.
No Guarantee of Outcome
Visa Jet does not guarantee visa approval, document acceptance, or any specific result. We also do not control or guarantee government or embassy processing times. Final approval and processing times are determined by the embassy, consulate, government office, or destination country.
We are not a law firm and do not provide legal or immigration advice. For regulated immigration representation, consult a licensed Canadian immigration consultant (RCIC) or immigration lawyer.
Your Responsibilities
You are responsible for providing accurate, complete, and lawful information and documents. You confirm that you are entitled to share any documents you upload and that they are genuine. Providing false or misleading documents may result in your request being declined and may have legal consequences with the relevant authority.
You agree to upload only documents relevant to your request and in the accepted formats and size limits.
Fees and Payments
Service fees, where applicable, are communicated to you before work begins. Government, embassy, chamber of commerce, courier, and translation charges are separate from Visa Jet's service fees and are determined by those third parties.
Limitation of Liability
To the fullest extent permitted by law, Visa Jet is not liable for delays, refusals, or decisions made by any government body, embassy, consulate, or third party, nor for outcomes outside our reasonable control. Our role is limited to preparation, review, submission support, and tracking.
Contact
Questions about these terms can be directed to info@visajet.ca or +1 819-635-8787. We may update these terms from time to time; the date at the top of this page reflects the latest version.